Mechanical Breakdowns..Software Faults.. Locksmiths..Air Conditioning..Building Emergency
AnServe is in a unique position of being able to handle critical, urgent and private enquiries 24 hours a day, 7 days a week, 52 weeks a year.
Our call handling is designed to link you the customer with the help you need in any situation and we will eliminate any delay in getting a response.
- On call engineers
- 24 hour / 7 days / 52 weeks
- Tasks can be received over the phone or via email
- Rapid response
- Escalation procedure
- All calls logged
- Can be integrated with your Website Application
- Detailed reports
The nature of some organisations requires a response to unscheduled and emergency situations, for example engineering support, computer support, vets and doctors on call.
AnServe utilities battery backups and cloud technology to achieve the highest level of system uptime and service reliability
Relax, knowing that whatever the emergency, our operators will take the call, ask the right questions and then deliver the right information – whatever the hour of the night or day.